Connect VTEX, your own store or your ERP, and your stores get recommendations built from their catalog and their orders. Your connector pushes the data: CrossUp holds no key to read your systems. Tiendanube and Shopify come connected through the app. This tab is for everything else.

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Three steps

1

Connect your store

In the CrossUp admin, add your store. You get a connection_id (cn_…), which goes in the path of every call.
2

Issue your connector key

From the admin, issue a cct_… key. It is shown only once: store it in your server’s secrets.
3

Send catalog and orders

The first time, all at once with a snapshot. After that, each change. Your first load walks you through it.
You can have everything integrated and loading before you subscribe. Recommendations are served once the subscription is active.

Request your connector setup

Tell us which platform or system you run and we build the connector with you.

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Where it fits

  • VTEX or another platform without the CrossUp app.
  • Your own or headless store: your backend already has the catalog; the connector forwards it.
  • An ERP or a file: one export a day is enough, sent as a snapshot.
  • A platform with many stores: the same code serves all of them. Each store is a connection with its own key.

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Your connector key

The cct_… key lives on your server, never in a browser, and goes in Authorization: Bearer. It works for one connection only: presented against another, the answer is 401.
  • It doesn’t expire. An automated process can’t depend on someone renewing it.
  • Up to 5 active per connection: production, staging, an ERP, a migration.
  • The admin shows it by its last four characters (cct_…7k3m), so you know which one is deployed.
To rotate it without stopping ingestion: issue a new one, deploy it, then revoke the old one. The last active key can’t be revoked, because ingestion would stop silently.

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What you’ll see

In the admin, your store connected and your key with its last four characters. With the first load, every batch answers entity by entity.

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If you don’t see it

Your first load

Your whole catalog in CrossUp, with a snapshot.

The canonical model

Which entities you send and which fields they carry.